Privacy Policy

Effective date:

Introduction / Who We Are

Contractors Word is a platform for contractor reviews of clients. We operate this website to help contractors share experiences and make informed decisions.

Information We Collect
  • Content you submit: reviews, ratings, comments, profile details you choose to provide.
  • Minimal technical data automatically collected for security: IP address, device/browser info, timestamps.
Cookies

We only use essential cookies for authentication and site security (for example, session and CSRF cookies). We do not use tracking, analytics, or advertising cookies. Because these cookies are strictly necessary for site functionality, they cannot be disabled.

How We Use Information
  • To provide secure login and account access.
  • To display contractor reviews of clients.
  • To maintain site security, prevent fraud and abuse, and enforce our User Agreement.
Sharing of Information
  • Your posted reviews are public to other users.
  • We may share limited data with service providers (e.g., hosting, security) under contracts that restrict use.
  • We may disclose information if required by law (e.g., court orders, law enforcement requests).

We do not sell personal information. We do not grant third parties access to our databases for their independent use.

Data Storage & Security

Data is stored on cloud infrastructure in the United States. We use reasonable safeguards, including encryption in transit, password hashing, access controls, and network security measures.

User Rights

You may update your account information. To remove posted content, you can delete your own reviews or contact us with a request.

Retention

We retain account data until you delete your account, and reviews until you remove them or they are removed via a client refutal form where applicable.

Children’s Privacy

This site is not intended for children under 18. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this policy from time to time. If we make material changes, we will notify users via the site or email.

Regional Rights

If you are located in a region with specific privacy rights (such as California or the European Union), you may have additional rights under local laws.

Contact Us

For privacy questions or requests, contact: support@contractorsword.com.